Bengaluru and Erode, India — working with clients in other time zones

About us

How we work, and what you can hold us to.

Four stages, a written scope before anything begins, and commercial terms we publish rather than bury.

The process

Listen, plan, build, measure

Listen

A structured session with the people who answer the phone and the people who sign off. We establish what a good enquiry looks like before we discuss tactics.

Plan

A written scope: what we will do, what it costs, who is responsible and what we expect it to return. No work starts without it.

Build

Design, content and build in short reviewable stages. You see progress weekly, not at a reveal meeting.

Measure

Agreed numbers, reported monthly in plain language, with the decisions we are making because of them.

Our commitments

The terms that usually stay in the small print

These are the questions worth asking any agency. Here are our answers, in public, before you ask.

You own everything

You own your website, ad accounts, analytics and data. We hold access; you hold the keys. If we part ways, nothing has to be rebuilt.

No platform commission

We take no commission from any platform, vendor or host we recommend. Our advice costs you nothing beyond our fee, and carries no hidden interest.

Evidence, not opinion

Claims we publish can be checked. Results are reported against agreed measures, including the months that did not go to plan.

One accountable team

Two offices in India and clients in five countries, run by one team. You speak to the people doing the work, not an account manager relaying messages.

Ownership

You own your website, ad accounts, analytics and data

Registered to your business, in your name, from the first day of the engagement.

We are granted access to your accounts — never the reverse. If the relationship ends, you keep the site, the campaign history, the audience data and the analytics record. Nothing has to be rebuilt, and nothing is held back as leverage.

We take no commission from any platform we recommend. No rebates, no referral fees, no vendor kickbacks. If we suggest a host, a CMS or an ad platform, it is because it fits the problem — and you can ask us to justify it.

Read why this matters
Strategy notes and planning materials on a desk
YoursAccounts, data and assets

Reporting

What a monthly report contains

The agreed measure

Enquiries, qualified enquiries or quote requests — defined together before work starts.

What it cost

Spend by channel and cost per enquiry, reconciled with your own records.

What we changed

The decisions we made this month and why, including anything that did not work.

Questions

Commercial terms, answered

What does an engagement cost?
Projects are quoted as a fixed scope with a fixed price; retainers are monthly with a 30-day notice period. We publish a price range in every proposal before you commit to a call with a salesperson, because your time is worth something too.
Who owns the work and the accounts?
You do. The website, the ad accounts, the analytics, the domain and the data are yours, registered to your business, from day one. We are granted access to them — never the other way round.
Do you take commission from platforms you recommend?
No. We take no commission, rebate or referral fee from any platform, host or vendor we recommend. If we suggest a tool, it is because it fits your problem.
How quickly will I hear back?
We reply to every enquiry within one working day, and tell you honestly if we are not the right fit. Our hours are Monday to Friday, 9:30am to 6:30pm IST.
Do you work with clients outside India?
Yes. We have delivered work in Canada, China, India, Portugal and Russia, run from our offices in Bengaluru and Erode. Both offices keep the same hours on Indian Standard Time, UTC+5:30. Our mornings overlap the working day in Australia and Singapore. Our afternoons overlap the Gulf, Europe and the UK. Our early evenings reach the start of the working day on the US East Coast, so those calls are booked in advance rather than dropped in.
Can you work alongside our in-house team?
Often that is the best arrangement. We are equally comfortable running a channel end to end or supporting a team that already owns it, provided responsibilities are written down.

Next step

Tell us what you are trying to grow.

Send the problem in a paragraph. We will reply within one working day with an honest view of whether we can help, and what it is likely to cost.

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