Choosing a marketing agency for a D2C brand
What to ask a marketing agency before hiring them for a D2C brand, and the signals that suggest they understand margin, not just top-line growth.
4 min read
E-commerce marketing
How D2C brands should split budget across Shopping, Performance Max and search campaigns, and the guardrails needed to keep Performance Max from overspending on branded terms.
Performance Max can produce strong return on ad spend numbers that partly reflect the campaign simply capturing branded searches — people who already knew the brand and would have bought anyway. Reading the numbers without accounting for this leads to budget decisions based on an inflated picture.
The search terms insights report, limited as it is compared to full search campaigns, still shows some of what is triggering Performance Max. Review it monthly, and use audience signals and negative brand-name asset exclusions to stop the campaign leaning too heavily on people who already searched your name.
A strong ROAS number on Performance Max sometimes just means the campaign found people who were already going to buy.
D2C sales concentrate around specific periods — festive season, end-of-season sales. Increase budget ahead of these windows deliberately, and expect cost per click to rise as competition increases across the category, not just for your own brand.
Exclude your own brand name from Performance Max targeting signals, and check the search terms insights report monthly — it is the one visibility Performance Max gives you.
Written by Fibvo — Bengaluru and Erode, India — working with clients in other time zones. Questions, or think we have it wrong? Tell us.
Keep reading
What to ask a marketing agency before hiring them for a D2C brand, and the signals that suggest they understand margin, not just top-line growth.
4 min readHow to think about a D2C marketing budget in relation to contribution margin, and why 'percentage of revenue' rules can mask an unprofitable growth channel.
4 min readA practical checklist covering website, ads, email and margin tracking for a D2C brand reviewing its digital marketing setup.
5 min readNext step
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