Choosing a marketing agency for a hotel or resort
What to ask a marketing agency before hiring them for a hotel or resort, and why understanding the OTA-versus-direct dynamic matters more than general creative flair.
4 min read
Generic property showcase content builds some brand awareness, but social media's most direct business value for a hotel or resort often comes from targeted content addressing specific low-occupancy periods where a nudge can genuinely move a booking decision.
Genuine guest experience content — real stays, real reviews shared with permission, staff and property stories — builds the kind of trust that eventually supports direct booking decisions over an OTA click.
A property's quietest weeks are exactly where a specific, well-timed social media offer can have the most direct business impact.
Three to four posts a week, mixing showcase and specific offer content, is sustainable for most independent hotels and small resort groups without needing a dedicated content team.
Post specific, time-bound offers for known low-occupancy periods rather than only generic property showcase content — this is where social media can directly move bookings.
Written by Fibvo — Bengaluru and Erode, India — working with clients in other time zones. Questions, or think we have it wrong? Tell us.
Keep reading
What to ask a marketing agency before hiring them for a hotel or resort, and why understanding the OTA-versus-direct dynamic matters more than general creative flair.
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5 min readNext step
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