Choosing an agency to run global email campaigns
What to ask an agency before hiring them to run a global cold email campaign, and why deliverability and consent expertise matter more than creative copywriting alone.
4 min read
A brand new sending domain has no reputation with any mail provider, and providers vary significantly in how they treat unfamiliar senders — an email landing fine at Gmail can land in spam at Yandex or QQ Mail, each with different filtering behaviour.
Major mail providers popular in specific regions — Yandex in Russia, QQ Mail and NetEase in China — have their own reputation systems and can behave quite differently from Gmail or Outlook, requiring separate monitoring by region rather than assuming a single global deliverability picture.
A new sending domain has zero reputation anywhere — treat the first few weeks of sending as reputation-building, not lead generation.
Track bounce rate, spam complaint rate and open rate by region regularly, since a problem specific to one region's mail providers can go unnoticed in a blended, global-average view.
Warm a new sending domain gradually with genuinely low volume before scaling — a domain with no sending history that suddenly sends thousands of emails gets flagged almost immediately.
Written by Fibvo — Bengaluru and Erode, India — working with clients in other time zones. Questions, or think we have it wrong? Tell us.
Keep reading
What to ask an agency before hiring them to run a global cold email campaign, and why deliverability and consent expertise matter more than creative copywriting alone.
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