Bengaluru and Erode, India — working with clients in other time zones

Social media

Running a LinkedIn company page and a founder profile together

Why LinkedIn posts from people tend to travel further than posts from pages, and how to give the page and the founder separate jobs.

A working session planning social content

The company page has a few hundred followers, most of them staff. Last month the founder posted a photo from a customer's plant with a few lines about what she learned there, and it drew more comments than the page has had all year. Now the marketing manager is unsure what the page is for, and the founder is being asked to post everything twice.

Why posts from people reach further

Any LinkedIn post can travel beyond its first audience, because when someone comments on or reacts to it, LinkedIn may show that activity to their own network. The difference between a page and a person is where the post starts, and how likely that first audience is to respond.

A page post starts with people who chose to follow a brand. On most small company pages that means employees, former employees and job seekers. A founder's post starts with connections and followers who know the person: customers, suppliers, peers, former colleagues and people met at trade fairs. They recognise the name, so they are more likely to stop and more likely to comment. Each comment gives the post another chance to be shown to someone new.

There is also a trust gap. Readers expect a page to be promotional, because it speaks for an organisation. A person can hold an opinion, admit a mistake or describe a difficult quarter. Those are the posts people answer.

The page is the company's record; the founder's profile is the company's voice.

Split the work between the two

Duplication happens when both accounts try to do everything. Give each one the work the other does badly. The company page should carry what needs to be accurate, official and easy to find later.

  • Job openings and hiring updates.
  • Services, locations, certifications and contact details.
  • Announcements such as a new branch, a new service line or an event.
  • Team recognition and work anniversaries, with the people tagged.
  • Explainers that sales staff can send to prospects.

The page is also where people land when they click your company name on an employee's profile, and it is the account that runs LinkedIn ads. Keep it complete even when it is quiet. The founder's profile should carry what only a person can say.

  • Opinions on changes in the industry and what they mean for buyers.
  • Lessons from decisions, including the ones that did not work.
  • What customers have been asking about this quarter, without naming them.
  • Observations from site visits, trade fairs and supplier meetings.

Covering the same news without posting it twice

Some news deserves both accounts, such as opening a branch in Pune. Cover it from two angles, a day or two apart, so each post gives readers something the other does not.

  • Page: the facts. What opened, where, which services it offers and how to reach it, with photos of the premises and the team.
  • Founder: the story. Why Pune, what nearly went wrong with the lease, and what hiring locally taught the company.
  • Tag the page in the founder's post, so readers can find the official details without the founder repeating them.
  • Avoid the founder resharing the page post with two words of pride. It gives their network nothing to respond to.

Making founder posting last

Most founders stop posting because it turns into another task on a full list. The fix is to remove the blank page, not the voice.

  • Keep a running note on the founder's phone of questions customers asked this week. A good question is a post.
  • Once a week, have someone from marketing interview the founder for ten minutes on one topic. Draft the post from the recording, in the founder's own words, and let the founder edit and approve it.
  • Write in the first person and be specific: name the city, the product category and the problem. Leave out client names unless the client has agreed.
  • Set aside time after posting to reply to comments, and to comment thoughtfully on customers' and partners' posts. The replies are part of the post.
  • Do not let an agency or employee log in as the founder. LinkedIn's terms do not allow account sharing, and a post the founder has not read puts their name behind words they may not stand by.

Settings and habits that connect the two

Once the jobs are split, a few settings and habits let each account support the other.

  • Link the founder's current role on their profile to the company page, so the logo shows and a click leads to the page. Ask employees to do the same, so the team appears on the page.
  • When a page post genuinely needs staff to see it, tell them directly through your internal group or email. Asking everyone to reshare every post turns their feeds into a noticeboard.
  • If you advertise on LinkedIn, consider Thought Leader ads. They let the company's ad account promote a post from the founder's profile, with the founder's approval, so the budget sits with the company while the voice stays personal.
  • Once a month, look at the names, roles and companies of the people commenting on and reacting to each account, not just the totals. If the founder is reaching buyers and the page is reaching candidates and staff, the split is working.
The takeaway

Write two short lists this week, one for what only the company page should post and one for what only the founder should post, and share both with whoever drafts content.


Written by Fibvo — Bengaluru and Erode, India — working with clients in other time zones. Questions, or think we have it wrong? Tell us.

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